Would you like to reduce your hospital and medical bills? With the Hospital Patient Advocacy Program you can do just that. Do you ever wish you had your own personal negotiator? PAC offers you your personal PAC Advocate.

The Hospital Patient Advocacy program works on behalf of the members and their loved ones by negotiating with hospitals to lower their out–of–pocket expenses in medical bills. The PAC program is designed to assist uninsured people; it applies equally to people who are covered by medical insurance, including those on Medicare.

We maintain a full service Patient Advocacy Center (PAC) of dedicated and experienced advocates. Our PAC advocates have over 20 year experience negotiating with hospitals nationwide. PAC not only negotiates lower hospital bills, it also works to locate and access all available saving programs that members may be eligible to participate in. PAC’s knowledgeable staff will make every effort to substantially lower members’ hospital and other medical bills to make hospital stay more affordable and manageable. On occasions, PAC has even negotiated dismissal of entire hospital bills for members, saving members tens and hundreds of thousands of dollars!

PAC passionately trains its staff of advocates by ensuring that the patient is first priority. They communicate on behalf of the patient’s to obtain the lowest possible rates. The Advocates work to enhance long–term partnerships with the hospitals for the advantage of our members.

This program utilizes the Aetna Dental Access network and is a discount program which can save you money on most of your dental needs. The final cost of treatment will depend upon the type of dental work performed as well as your geographic location.

As a member, you and your loved ones can visit any participating dentist as often as you like and enjoy dental savings of 15%–50% off the usual and customary fees. The program provides for almost all forms of required dentistry including:

• Routine Check–Ups
• Cleaning
• Four Bitewing X–rays
• Composite (white) Fillings
• Root Canal
• Crowns
• Orthodontics

Savings are calculated instantly! There are no limits on how often you and your family can use your card to receive services.

The Vision Council of America (VCA) stats¹ shows more than 62% of the adult population in the United States uses prescriptive eyewear. However, only 48% of adults have a vision exam every year. Now, only 49% have an exam every two or more years out of the 62%.

Do not ignore your vision troubles. With this benefit you will be able to care for your vision while saving money.

Our members receive the following:

• Access to over 11,500 optical provider locations and approximately 14,750 total providers LASIK surgery discounts included in the program
• Minimum discounts are 10% and can go up to 50%, with an average savings of 28% to 39%
• 90–day Lowest Price Guarantee or any difference will be refunded
• Toll free number for questions or to locate a provider

Have you ever wished you had a healthcare professional in your home?

Someone who could give you advice on medications, illnesses, and treatments? Someone who could teach you preventative healthcare techniques to keep your family healthy? Thanks to Family Care you do! Simply use your phone, day or night, to connect to a live healthcare professional that will assist you with all your healthcare questions.

"You can speak with a healthcare professional anytime of the day or night."

The 24–Hour Nurse Hotline gives you access to a registered nurse 24 hours a day, 7 days a week. The call is toll free with your Family Care membership. That means it's free every time you call. There is no limit to the number of calls or the complexity of your medical questions. While healthcare professionals obviously can't diagnose and treat over the phone, they can give you the most current and complete medical advice available.

This service allows for rapid assessment of a condition, ranging from emergency care referral to guided self–care at home. You no longer have to be confused about personal healthcare conditions, immunizations, or basic health questions. You can speak with a healthcare professional anytime of the day or night.